You do not have to pay if your booking request is not accepted by a Property Owner.

When you submit a booking request, your funds will be put on a pre-authorized hold while awaiting a response from the property owner. If the property owner does not accept your request, the funds will be released back into your account. Depending on your financial institution, this process could take between 3-5 business days. If after 5 business days the funds are not seen back in your account, please contact us at 1-866-808-6210 ext. 0 for further assistance.

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