We take many precautions to ensure the security of your funds when you pay through our online system. When you submit your booking request we put your funds on hold in your account, and ensure that the funds are available. The card will be charged when the booking is accepted. From there, we keep the funds in a secure account on our end, and only give them to the owner one business day after check-in. This is so we can monitor the transfer of funds smoothly back to the traveller in case of cancellations. CanadaStays will never ask you to pay for a rental by cheque or e-transfer. Please contact us at 1-866-808-6210 ext. 0 if you have any concerns or questions about our site security.

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